Many Factors That Affect Communication Social Work Essay Interpersonal skills, majority of the managers chose interpersonal skills as their greatest strength. Managers must have a good communication skill in dealing with their stakeholders. In Catherine Lodge, our manager has effective communication skills in dealing with the entire situation with regards to residents needs if it is being met, staff, and residents families. A good company wouldnt have a very strong foundation without a team that helps in problem-solving. Care workers must be careful in recognising a problem by assessment, know the possible cause and effect, and plan for the procedure thoroughly. Team work will set in, as the person who recognises the problem will report to the team, to assess, collect all the data, and to plan the best action. Communication is still there as they are following a process of solving a problem, and in decision-making. (http://www.jstor.org/discover/10.2307/2629217?